ISOTeam - Annual Report 2016 - page 40

COMMITMENT TO
CORPORATE SOCIAL RESPONSIBILITY
(CONT'D)
We constantly conduct our internal
training programmes for Riggerman
and operators of various specialised
on-site machinery and equipment to
integrate new employees and to serve
as a refresher for existing employees.
The Group also enrols selected
employees for external training
courses for construction and
workplace safety, construction project
management, quality assurance,
accounting systems and software
training and other job-specific
programmes and seminars to keep
their skills and knowledge current.
To constantly upgrade their personal
and job-related knowledge,
our senior management and
managers have attended a series
of management leadership and
productivity courses. This year,
several of them attended courses
including the "Effective Leadership
Development", "Effective Selling
Strategy", "Business Strategic
Planning", "Private Internal Quality
Auditor" and "Interior and Landscape
Design".
Occupational Safety and Health
Operating in a tightly regulated
industry working with heavy
machinery and in live project sites that
are in close proximity to the public,
we place a significant emphasis
on occupational safety and health
standards. In line with this, ISOTeam
chooses to work with sub-contracting
partners with similar commitments to
occupational safety and health.
Besides the aforementioned staff
training in workplace safety, our
project sites are also adequately
insured to protect against public
liability and our employees are
suitably insured and provided with
health screenings for at least one year.
Over the years, the Group has
gone beyond the Building and
Construction Authority’s (
“BCA”
)
stringent Quality, Environment,
Health and Safety (
“QEHS”
)
requirements and met the standards
of occupational safety standards
set forth by recognised certification
bodies, and has been awarded
OHSAS 18001:2007, bizSAFE Level
3 and bizSAFE Level Star and
Singapore Health Award (Silver).
Key Performance Indicators
The Group has a system to
conduct regular anonymous peer
and management appraisals.
Implemented since 2011, this is
to ensure employees, supervisors
and management teams are
given accurate feedback on their
performance and enable the Group
to identify areas for improvement.
Operationally, ISOTeam monitors
and keeps proper accounts of
incidents of fines and penalties.
This allows us to trace the cause
of problems and enables us to set
preventive measures and improve
on existing processes.
Commitment to the Community
The Group is committed to
giving back to our community
and lending our expertise where
required. We encourage and
support our employees to engage
in socially responsible activities and
community service.
In line with the SG50 celebrations
in FY2016, the Group participated
in our single largest community
outreach activity to-date by
reaching out to more than 50
underprivileged households to
repaint their homes. Involving more
than 150 ISOTeam employees, this
was carried out in collaboration with
4 (Nee Soon, Moulmein-Kallang,
Tanjong Pagar and East Coast) Town
Councils, Peoples’ Association (PA),
Singapore Polytechnic and Nippon
Paint Singapore.
Separately, our ISOHomeCare
business has also been reaching
out to more underprivileged
In FY2016, ISOTeam spruced up over 80 homes as part of our efforts to give back to society.
38
ISOTEAM LTD.
ANNUAL REPORT 2016
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