We also have in place a set of value
propositions that encapsulates our
promises to clients:
i. To provide value for money
products and services through
competitive pricing and
competent execution of work;
ii. To deal with our customers in a
fair and transparent manner;
iii. To achieve high quality work
through stringent process control
and continuous improvements
by investing in training and
upgrading of our workforce;
iv. To meet project deadlines through
sound project management by
promoting open communication
and teamwork; and
v. To exceed customers’
expectations and to treat all
individuals with respect, courtesy
and honesty.
Commitment to Employees
Our people underpin the Group’s
ability to achieve our vision
“To be
Singapore’s number 1 and Preferred
Partner in Total Maintenance
Solutions”
. We are committed to
providing meaningful employment
and support our employees by
building a culture of continuous
learning and teamwork that enables
them to reach their full potential.
Fair and Conducive Working
Environment
We engage and motivate
employees by equipping them with
the necessary skills, training and
qualifications to excel. We have
developed a framework for career
progression and adopted flexible
working arrangements for those
who need it because of family
commitments. The Group has also
re-designed certain jobs to attract
older workers and back-to-work
ISOTeam employees stretching before commencing our Green Day activities at Pulau Ubin.
locals. We believe this will enable
our employees to deliver their
best work.
Team Building and Employee
Welfare
Our Rest and Recreation Committee
plans our annual ISOTeam bonding
event. This year, to reward and give
our employees a well-deserved
break, we took them to Desaru. Such
activities present opportunities to
forge closer working relationships
among our employees through team
building exercises.
To motivate employees to be
leaders and share ideas, ISOTeam
has in place a YES! Campaign
where our staff are encouraged to
share ideas that they believe will
increase productivity and efficiency,
reduce redundancies or minimise
wastage and costs. In place since
2012, we have already implemented
many new initiatives through this
campaign and given out rewards for
good ideas from our employees.
ISOTeam also celebrates its Green
Day Anniversary on 12 December
every year. This celebration
incorporates fun-filled activities with
green outcomes. This year, we took
the team to Pulau Ubin for a car-free
day of cycling and trekking.
Throughout the year, we celebrate
special occasions such as Christmas
Day, Boss Day, Labour Day, Hari
Raya, Deepavali, Chinese New Year
and birthdays with our staff. Our
Rest and Recreation Committee also
organises our annual D&D including
the programme and games. During
the event, awards are given out to
recognise long-serving employees
for their loyalty.
To encourage healthy diets and
lifestyles among our employees,
we have decided to make our Fruits
Day, which we started in FY2015,
permanent by distributing a variety
of fruits to our employees on the last
Friday of every month. This is followed
by individual departments sharing
knowledge on building a balanced
and healthy diet and lifestyle.
Staff Training
As an employer of choice, ISOTeam
places strong emphasis on staff
training to constantly upgrade the
abilities and competencies of our
people. This ensures that the Group
always delivers work of a high and
industry-leading standard.
37
ISOTEAM LTD.
ANNUAL REPORT 2016
